HealOraCBT (“we,” “us,” or “our”) operates healoracbt.com (the “Site”), offering CBT therapy, NLP coaching, cupping therapy, and related wellness services in Karachi, Pakistan and online to clients worldwide. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using this Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information you provide directly:

• Name, email address, and phone/WhatsApp number when you fill out a contact form, book a session, or join our WhatsApp community
• Messages or details you share when requesting a consultation or workshop
• Comments you leave on blog posts (name, email, and website, if provided)

Information collected automatically:

• IP address, browser type, device type, and pages visited, via cookies and analytics tools
• Approximate location (city/country level) inferred from IP address

2. How We Use Your Information

• To respond to inquiries and schedule sessions or workshops
• To send updates about our WhatsApp wellness community, blog posts, or workshops, where you’ve opted in
• To improve our website, content, and services based on how visitors use the Site
• To maintain the security and proper functioning of the Site
• To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the Site and understand how it’s used. This includes:

• Essential cookies — needed for basic site functionality
• Analytics cookies (Google Analytics) — help us understand visitor traffic and behavior in aggregate
• Advertising cookies (Google AdSense) — Google and its partners may use cookies to serve ads based on your prior visits to this and other websites

You can control or disable cookies through your browser settings. You may also opt out of personalized advertising by visiting Google Ads Settings or aboutads.info.

4. Third-Party Advertising (Google AdSense)

This Site may display ads served by Google AdSense. Google, as a third-party vendor, uses cookies to serve ads based on your visits to this and other sites on the internet. Google’s use of advertising cookies enables it and its partners to serve ads based on your visit to this Site and/or other sites.

You may opt out of the use of the personalization cookie by visiting Google’s Ads Settings. We do not control the cookies placed by Google or other third-party advertisers, and this policy does not cover their use of your information — please refer to their own privacy policies.

5. WhatsApp Community

If you join our WhatsApp wellness community, your phone number and any messages you send are handled through WhatsApp, subject to WhatsApp’s own privacy policy and terms. We use this channel to share wellness content, updates, and community support — you may leave the group at any time.

6. Data Sharing

We do not sell your personal information. We may share limited information with:

• Service providers who help us operate the Site (e.g., hosting, email, analytics, advertising providers)
• Authorities, where required by law

7. Data Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Some of our content (such as CBT resources for teens) may be relevant to younger audiences, but our services are intended for use by adults or with parental/guardian involvement for minors. We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has provided us with personal information without consent, please contact us so we can remove it.

9. Your Rights and Choices

• You may request access to, correction of, or deletion of your personal information by contacting us
• You may unsubscribe from emails or leave our WhatsApp community at any time
• You may disable cookies through your browser settings

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Site after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Email: hello@healoracbt.com
Location: Karachi, Pakistan